Remote IT Support Services for SME’s
Remote IT Support Service Business Benefits
Save Time
Thanks to our proactive maintenance we can identify and address problem without having to disturb you or your companies’ daily activities. This is far more efficient as it allows us to minimise any downtime that may be faced with any of the problems that you may have. Along with the onsite IT support we can identify the problem, and have it fixed quicker as we will know where to go look for the problem that has arisen.
Our remote support tool means we can fix most problems remotely from our head office. This is a great tool as it allows our team to instantly access your system meaning we can get problems turned around as quickly as possible. All our technicians work to dedicated SLAs which ensures we are offering our clients a reliable and efficient service.
Skilled Workforce
With over 20 years of experience in providing IT solutions to businesses our technicians have a wealth of knowledge and expertise not only in the technology industry but in the SME sector. This puts us in prime position to offer advice and consultancy on the best IT solutions for small and medium sized businesses. We have a skilled dedicated IT support staff on hand which allows for more skilled individuals to focus on the IT of your business as they have more experience. At Portal Technologies we strive to be at the forefront of technology so the advice we offer is always up to date and relevant. This also positions us well to offer advice and consultancy on more complex and specialised IT projects.
Lower Costs
Through remote IT support you can enjoy lower support costs because it takes less time to address and resolve your IT issues, while also removing the time and cost to travel to site. Our pricing model is based on a monthly service charge with the price being fixed regardless on the amount of support time you require. This allows you to know how much your remote IT support will cost allowing you to budget better. This will save you money in the long term as you are not having to pay for hiring and training your own technical resource.
What Our Clients Say
"It was important to us at Hacking & Paterson Management Services to find a company to help us build our new website who were as passionate about their work as we are, and this is just what we found in Portal Technologies. The team at PT were receptive to all our ideas, provided us with helpful suggestions on getting the best out of our website, and carried out the work quickly and efficiently. We are delighted with the result and extend our sincere thanks to the whole team"
Hacking & Paterson Management Services
Find Us
© 2021 Portal Technologies87a Port St
Stirling
FK8 2ER