Should Businesses Outsource IT Support?

Should small businesses be outsourcing their IT support

What is outsourced IT support?

When you outsource your IT support you are putting your trust into a managed service provider (MSP). These managed service providers will handle all your business’s IT which can include your IT infrastructure, cybersecurity, network monitoring, cloud migration, disaster recovery and much more.

By working with a managed service provider, you are building a framework that supports your business as they can protect and monitor all your data and digital infrastructure. Not only can you use their technicians for a quick fix, but you will also have the knowledge that your business is secure and safe as they are able to continually monitor your network neutralising threats before they happen.

Why small businesses should outsource IT?

By outsourcing your IT service to a manages service provider you can relieve your business of the stressful experiences you may face with technology problems. The practice of outsourcing your IT support allows your business to focus on your core business areas giving you the freedom to focus on activities that directly relate to the growth of your business.

Cost Reduction

With managed service providers you can receive a comprehensive range of products and services that cover the typical needs of a business. Things such as computing equipment, servers, phone systems, printers even email hosting services can all be provided to your business at a fraction of the cost and hassle of having to source these yourself. By using experienced technicians, you also don’t need to worry about continually training your staff on new platforms allowing you to focus on the more crucial areas of your business.

Readily Available Technical Support

When you get a contract with a managed service provider, you will be able to use the tech support that they offer. By using your MSP’s help desk you can be sure that your staff will be able to obtain immediate assistance for all things technical. With this readily available support you can have the peace of mind that your managed service providers are working tirelessly to resolve your IT issues.

Focus on your Core Business Areas

By allowing your managed service provider to focus on all your technology problems you are allowing yourself to spend more time on the core aspects of your business. By letting the IT technicians deal with all the scary parts of technology you can work on your success and expansion of your business instead.

Reduce Risk of Downtime or Cyberattacks

When you outsource your IT support you are providing your company with a professional IT team that can reduce the chance of server downtime or cyber attacks that could lead to potential data breaches. By investing in a trusted managed service provider, you are allowing yourself to enjoy a peace of mind knowing that your data is sage and secure.

What Service can Portal offer you?

Cloud Migrations

Save your business money and maximise your productivity by migrating your business to the cloud with Microsoft Office 365. Office 365 is a reliable and flexible cloud-based collaboration solution that will save your business money, maximise productivity and give you the professional face you need to run your business. If you would like to find out more about our Cloud Solutions, click here.

Managed IT Support

Our remote helpdesk gives you and your staff unlimited access to our highly qualified technicians for any problems or questions they may have. Portal Technologies are dedicated to offering a friendly and reliable service and you always get the same friendly voices at the other end of the phone. If you would like to find out more about our Managed IT Support service, click here.

Backup and Recovery

Our Endpoint Backup Solution allows your device to be restored from the cloud anywhere, leaving minimal disruption to your business. We understand how important continuity is to a business and that’s why we offer a disaster recovery package to all our clients. If you would like to find out more about our Backup & Recovery solutions, click here.

Cyber Security

Are you lacking cyber security within your business? Portal Technologies can provide you with the consultancy and technician time required to get you Cyber Essentials Certified. If you would like to find out more about how Portal Technologies can help your business, click here.

IT Consultancy

We’re always at the forefront of technology so our IT advice is always up to date and relevant. With over 20 years of experience in providing IT solutions to businesses our technicians have a wealth of knowledge and expertise not only in the technology industry but in the SME sector. If you would like to learn more about IT Consultancy services, click here.

Remote IT Support

Using monitoring software on your device we can maintain your IT system without disturbing your business. To ensure that your IT system is running as efficiently as possible for you and your staff we install monitoring software onto your devices which allows us to maintain your IT system without disturbing the daily running of your business. If you would like to learn more about our Remote IT Support service, click here.

Cloud Migrations

Save your business money and maximise your productivity by migrating your business to the cloud with Microsoft Office 365.

Backup & Recovery

Our Endpoint Backup Solution allows your device to be restored from the cloud anywhere, leaving minimal disruption to your business.

Managed IT Support

Our remote help desk gives you and your staff unlimited access to our technicians for any IT issues you might have.

Cyber Security

Portal Technologies can provide you with the consultancy and technician time required to get you Cyber Essentials Certified.

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